Completed Points Not Matching - Plan, Work, Report

[Maria Janet C. Figueroa]

Folks - I came across a very odd situation. I just started a sprint today, Sprint 21. I noticed that in the Sprint report for Sprint 21, it notes completed items that were closed in Sprint 20. It notes that the completed points are 62. In the Burndown report for Sprint 21, it notes that there was 1 item closed for 5 points. In the Work view, there 2 items closed for 16 points. In the Plan view, there are 24 points closed.

Any suggestions?

I am about to re-index the database as it is the only thing that I can think of to do. I have also opened a support issue on this.

[Maria Janet C. Figueroa · Accepted solution]

What we did was to upgrade to Jira Agile 6.3.2. That upgrade resolved this issue.

[Maria Janet C. Figueroa]

Just saw this issue from the release notes and am unsure if this is the same issue that I am seeing. By the way, we are using 6.3.1.

https://jira.atlassian.com/browse/GHS-9790