Clear comment e-mail signature

[Suporte JRetail]

Hi,

Is there a way to remove the e-mail signature from the comment, example, in the e-mail on the print, clear it so only the part: "teste" appears?

Can this be done every time with an automation?

[Prakash Murugesan]

@Suporte JRetail there isn't a built-in feature specifically designed to remove email signatures from comments. However, there are a few manual approaches
either manually remove it or Set up email filters or rules in your email client to automatically remove signatures from incoming emails before they're processed by JIRA. This can be done based on specific criteria such as signature patterns or keywords

also depending on your JIRA setup, you may be able to automate the removal of email signatures using custom scripts or plugins

[Suporte JRetail]

@Prakash Murugesan Filtering e-mails would remove only the signature and keep the rest to JIRA process it? 

[Prakash Murugesan]

@Suporte JRetail Yes, when filtering emails to remove the signature, the goal is to strip away only the signature portion of the email while retaining the relevant content that needs to be processed by JIRA

[Suporte JRetail]

I researched it, but didn't find, could you provide some kind of video/tutorial on how to remove the signature from the person who sent the e-mail?