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Cant save automation rules

Cant save automation rules

I want to add 2 automation rules (Comment updates reply status & Comment reopens issue)

After choosing one of the rules I set a descrition and want to save the rule. But the save does not happen. I pressed the save button multiple times but nothing happens.

Am I doing something wrong?

At the moment the system is running with a trial license because we are evaluating some systems.

Kind Regards,

Mathias

2 answers

0 votes

Sure. Unfortunately there is no error at all.

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HI @Burkhard Voss

Please check the conditions that you have been added into the rule.

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Actually I didnt add any conditions. The system itself added those. I will check them, thanks.

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I just had to retype the conditions and it worked after.

Thanks for the fast reply!

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0 votes

HI @Burkhard Voss

Can you please attach the screenshot for the same and if you are getting an error that as well.

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