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Can't login to JIRA

joe.willis
joe.willis
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October 17, 2018

I am getting redirected at login to a page with this message:

"

themacalusogroup.atlassian.net

Something has gone wrong

Check that your browser allows third-party cookies and then try again using the button below (without refreshing the page):

"

 

Have tried this from 3 different browsers (Chrome, Firefox, Safari).  Running High Sierra / Mac.  3rd party cookies are disabled.

 

Also, don't receive emails when I attempt to send a resend link from the login page.  My Admin sent me a reset which SEEMED to have worked (at least I got the eMail and did the reset), but it won't let me edit anything in my profile when it logs in.  Everything is just frozen.

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AhmadDanial
AhmadDanial
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 18, 2018

Hi there, Joe.

Since this issue deals with the authentication and profile configuration on JIRA Cloud, I went ahead and logged a ticket to the Cloud Support team to speed up the troubleshooting process.

Please stay tuned for now. An engineer will assist you as soon as possible. Thanks.

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