Hi,
I am having problems to enable Jira Capture. On my Jira OnDemand account, I am always getting the following message "This add-on could not be loaded. It has one or more errors which prevent it from being enabled."
Can you help?
Regards,
Marta
Thank you for your help. We have submitted a support request and they will be restarting Jira in order to solve the issue.
Thank you.
Regards,
Marta
The message we are getting in the logs is below:
Failed to enable add-on JIRA Capture (com.atlassian.bonfire.plugin) | anonymous | Sep 2 2013 1:27:04 AM |
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can you share what is the error message you are getting on log file?
or submit a support request @https://support.atlassian.com
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The message we are getting in the logs is below:
Failed to enable add-on JIRA Capture (com.atlassian.bonfire.plugin) | anonymous | Sep 2 2013 1:27:04 AM |
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.