Burndown gadget not updating for 24 hrs

If we close a story those changes are not reflected in the burndown gadget for 24 hours.  Re-indexing will cause the numbers to be updated in the gadget, but the graph itself does not get updated.

3 answers

What's your Refresh Interval set to for that gadget on your board?  Default option is Never, I think?  Mine is set every 1 hour. 

I have tried setting refresh to 1 hour.  I have also selected refresh now on the gadget and neither updates until 24 hours after the story is closed.

That seems wrong. Does the Agile Burndown Chart Report act the same way? I haven't seen anything in the documentation that says it requires X hours to reflect a change. I haven't paid enough attention to mine to know if it's doing the same or not, sorry. If no one else has any suggestions, you might need to ask Support.

It usually stops to update if the sprint end date is reached. E.g. if the end date was last friday, burning story points today will not make the graph burn points accordingly. 

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