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Automatically assign components based on dropdown menu choice

Deleted user February 17, 2020

Hi guys, I want for a specific component to be automatically assigned depending on what the user chooses from a custom dropdown field during ticket creation. 

Does anyone know if that is possible?

Thank you in advance!

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Tony Rossiter
Tony Rossiter
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February 17, 2020

It’s possible but will take some development. Are you familiar with scriptrunner?

https://scriptrunner.adaptavist.com/latest/index.html

I’m curious though why you wouldn’t just have the ticket creator just set the component directly?  That’s out of the box functionality and would a whole lot less work to get set up. 

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