Auto assign to previous assignee

Grégoire MANIEZ November 29, 2022

Hello dear community!

 

I would like to know if it was possible to automatically assign a ticket to the previous assignee of the ticket.

 

For instance, a developer completed a task and then assigned the ticket to me (QA). After verification, I want to move the ticket back to development and re-assign it to the developer.

Is that doable?

 

Thanks!

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Grégoire MANIEZ November 29, 2022

Nevermind, I just found the answer. Apparently it was hidden in "assign to another field value".

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