Attempts issue - Urgent

[Sarah Isaacs]

Hi I have an error when I go to create a new issue.

Something went wrong

All I did was update an automation this morning and add another column?

Please help as I need to do a lot of testing work today on our new board and have this error so I cannot create an epic to test.

I have turned off the last automation I altered and deleted the column. I have refreshed the board several times and shut board all other boards I was using.

Please can someone help as I have so much work to do and I'm totally stuck.

thanks so much

Sarah

[John Funk · Accepted solution]

Hi Sarah,

Try clearing your cache or using Incognito in another browser session to see if it still happens. 

[Ste Wright · Accepted solution]

Hi @Sarah Isaacs 

Does this happen for all users, or just yourself? Have you tried logging in and out to refresh your session?

I'd raise with support though now, just so it's in their queue - contact them here: https://support.atlassian.com/contact/#/

Ste

[Sarah Isaacs]

Thank you problem solved you guys are the best thanks

[John Funk]

Great to hear! What was the actual solution? 

[Sarah Isaacs]

@John Funk  Not the best Solution, but I just remade the board and copied everything over.