Hi Atlassian,
We're using JIRA 7.1 Software, with a definite incoming Mail.
Is it possible to attach the incoming mail to the issue in .eml?
We developed a plugin for JIRA 4.3 with the SOAP API, but, with the new API, the script can't work.
Here is how it looked like in JIRA 4.3:
image2016-6-2 11:59:9.png
Does someone know how to do it with JIRA 7.1?
Best Regards,
Damien.
JIRA 7.1 build in mail handler does not have such function. You will need a plugin for it.
If you dont fancy develop your own plugin, you can always pick a solution from Atlassian Market. There are few plugins that can attach email. One of them is EMH:
https://marketplace.atlassian.com/plugins/biz.beag.jira.mailer/server/overview
Hi Hangsu,
I downloaded a free trial version of your plugin,
but, when i send an email to test the handler,
the test fail. Without showing why^^
Do you have an user guide or something?
Best regards, Damien.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi Damien,
When you say the test failed, what happened there exactly?
would be great if you can create a ticket here:
https://beagbiz.atlassian.net/servicedesk/customer/portal/
and provide more information.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi @Hangsu Ma,
The fail was only my fault
I have another problem right now
I have my Project "Crash Tesr", key "TC". Is it possible to create an issue with a key different of TC-1, TC-2, TC-3... SUP-1 for example?
Moreover, does your Mail Handler always create a new issue when I send an email? Can he recognise an issue key to add a comment?
Best Regards, Damien.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi Damien,
The issue created by mail handler in a project is always using the project key. I am guessing you just need a way to differentiate issues created from mail handler and issues created by user. If that's the case, they you can try set email handler to create a specific type of issue, or add a label on the issue.
For the comments, yes, if your email subject contains a valid issue key, it will be added to that issue as comment. Or if your email is a reply to a email which created an issue through mail handler, then it will always become a comment of that created issue.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Replace the SOAP calls with a REST equivalent - look under issues in https://developer.atlassian.com/jiradev/latest-updates/soap-and-xml-rpc-api-deprecation-notice/jira-soap-to-rest-migration-guide#JIRASOAPtoRESTMigrationGuide-Issues
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
Hi Nic,
I tried to use this link to help me changing the plugin. But, it don't really help me, for this, we use different scripts java/shell.
And, a lot of methods used are not present in your link.
As example, is the script 4.3. And what I tried to do in .
The changes between the two scripts are too much important to juste use this guide
Damien.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.