All people part of Project are not able to view people in the project in project settings.

[Snehil Gupta]

The ''people'' screen in the project parameters on the project no longer works.
I get a white, inactive screen (see screenshot).

This happens on both Chrome and Edge.

So I can no longer add people or manage dressings for the project

This is blocking me.

[John Funk · Accepted solution]

Hi Snehil - Welcome to the Atlassian Community!

There is no screenshot attached. 

Have you tried with Incognito mode? 

[Snehil Gupta]

[Snehil Gupta]

It works with incognito mode.

[Snehil Gupta]

how do i make it work normally?

[John Funk]

There is probably an extension that interfering with it. Disable them one at a time and check after each one to see if it starts working in normal mode.

[Snehil Gupta]

I think clearing the cookies helped

[Fazila Ashraf]

Hi @Snehil Gupta 

Is this issue noticed in a specific ticket or specific project or for every project and everyone on your site?

Please update Screenshot

[Snehil Gupta]

It is noted for specific project. Being jira admin i am able to access it but people in project aren't.

[Fazila Ashraf]

Good to know that it is only for a specific project and working well for the site admin.

Can you also reconfirm that reported users can access a different project's issue 's people section?

Can you confirm that the people section fields have values filled in them? And also that the reported users have edit permission in the project. 

Reason for the above check is that, with out edit permission in the project, empty fields will not be visible in issue view for users who have only 'browse issues' permission. That could be a possible reason.

[Snehil Gupta]

People section do have values in it and reported user has the project admin permission.

[Fazila Ashraf]

ah so sorry, my bad! I thought this was people section of the issue in the issue view. 

[Snehil Gupta]

what can be done for above issue?