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After update to Version 8.13.1 No user can log in after the update

We have update JIRA from Version 8.6.1 to 8.13.1. The update was successful, the server has started but no user can log in.

1 answer

1 accepted

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Answer accepted
Dirk Ronsmans Community Leader Nov 11, 2020

Hey @Ingo Schult ,

Do they get any error?

Where exactly are they logging in? Through the dashboard gadget or through the upper right "log in"

Also, what directory are the users in? Internal or something else?

The problem could be solved. Errors were made during the update. The system is running perfectly again.

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DEPLOYMENT TYPE
SERVER
VERSION
8.13.1
TAGS
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