Missed Team ’24? Catch up on announcements here.

×
Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

After update to Version 8.13.1 No user can log in after the update

Ingo Schult
Ingo Schult November 10, 2020

We have update JIRA from Version 8.6.1 to 8.13.1. The update was successful, the server has started but no user can log in.

Answer
Watch
Like Be the first to like this
291 views

1 answer

1 accepted

0 votes
Answer accepted
Dirk Ronsmans
Dirk Ronsmans
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
November 11, 2020

Hey @Ingo Schult ,

Do they get any error?

Where exactly are they logging in? Through the dashboard gadget or through the upper right "log in"

Also, what directory are the users in? Internal or something else?

View More Comments
Ingo Schult
Ingo Schult November 11, 2020

The problem could be solved. Errors were made during the update. The system is running perfectly again.

Like
Reply

Suggest an answer

Log in or Sign up to answer
Jira
Jira
DEPLOYMENT TYPE
SERVER
VERSION
8.13.1
TAGS
AUG Leaders

Atlassian Community Events

    See all events