Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage
Highlighted

Sending mail in a transaction

I need in the same flow, in different transactions, to send in the first transaction an email with the data of a screen to a user (associated to a postfunctions) and in the second transaction send an email to another user. I configured it with "Notification Schemes" but the mails always arrive to the two people, without differentiating a user with the first transaction and the second user with the second transaction. How can I do this task?

 

Selección_476.png

1 comment

Set up a different notification scheme, with custom events.

You don't have to do quite like this, but I'll keep it simple and run over something aimed at showing you the principles.

Go to admin -> events. 

Add two new events, with names that are good for you (I'll call them E1 and E2)

Now go to the workflow and edit that

For the first transition, open the list of "post functions" and look for the one that says "fire event: <something>".  Edit that, and set the <something> to E1

For the second transition, open the list of "post functions" and look for the one that says "fire event: <something>".  Edit that, and set the <something> to E2

Publish the draft of the workflow

Finally, go back to the notification scheme.  At the bottom, you should see E1 and E2 are listed.  Put the different users in to be notified separately.

Good morning Nic, your response has been very useful and I have been able to correctly configure the mails. I just want to know if it is possible to send emails in this way but to a non-user. I have tried adding from "Single Email Address" but the mails do not arrive, I appreciate your help again. Regards, Angela

Does a "test" email arrive at that address ok?

Admin -> email servers -> test email

What I need to know is if I can add an email address in the notification system that does not belong to a Jira user. In the Notification Scheme add a new event and in Add notifications I chose the option Single email address, adding the email manually. Is this action possible? Because the mail does not reach the address that does not correspond to a user of Jira. Thank you very much! Regards, Angela

Comment

Log in or Sign up to comment
TAGS
Community showcase
Published in Jira Software

How to create Jira issus from Excel file?

When to use CSV importer When managing your processes in Jira, there are many occasions where you need to create a lot of tasks. Creating them one by one will cost you a lot of time and effort and i...

5,404 views 22 38
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you