Hi
Seems my team and I haven't received any notification email today from JIRA, we comment and @ but no email is received. Anybody experiencing the same thing ?
Thanks, Geraldine.
@[deleted] Nope, I really think it was a bug on JIRA's end.
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Seems its fixed, just started receiving email notifications again.
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Thanks for your reply. Checked my spam and its not in there. I contacted my admin. Been working well so far, just seems to have stopped yesterday/today, maybe they did an update that stopped email notifications or deactivated it in our account.
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Also, check your spam folders and your email rules, in case you're filtering the emails coming from JIRA.
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Hi Geraldine,
I'd recommend to use the Notification helper (Admin > Notification Helper) as described here:
Only a JIRA admin can do this, so if you're not an admin you should ask your admin.
This page also describes some troubleshooting tips:
Hope it helps,
Carlos
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