why are we no longer receiving jira emails?

[Joris BAUDOT]

Since yesterday we no longer receive an email from jira when a ticket is assigned or modified, which should be the case according to my personal settings.

Is there a problem or something I need to do?

thank you in advance for your reply

[Tuncay Senturk]

Hi @Joris BAUDOT 

There are no incidents identified on Atlassian Status. This is likely due to your personal settings. Please check your personal settings to ensure that email notifications for issue updates are enabled.

[Joris BAUDOT]

that's what I thought too, but it's all ticked off.

[Nikola Perisic]

Hi @Joris BAUDOT 

Have you checked this part:

Also, the project that you are part in, there needs to be a permission that needs to be checked which is Assignable User and if you are part of that project role.

[Joris BAUDOT]

yes, this part is ok:

for the second part of your answer, where can I see the authorisations?

[Nikola Perisic]

Project Settings > Permissions (this is for the company managed project) > Assignable User permission

[Joris BAUDOT]

I have no authorisation fields

[Nikola Perisic]

Is this a team managed or company managed project?

[Joris BAUDOT]

managed by a team