what is the solution to the problem of kanban board disappearing ?

kholod Alataar February 17, 2025

 

 

When I opened my project on Jira now, I did not find the kanban board. Knowing that my project is on Jira Software Project. What is the solution to the problem of the kanaban board not appearing?

2 answers

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kholod Alataar February 18, 2025

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Fabio Racobaldo _Herzum_
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 18, 2025

Hi @kholod Alataar ,

you should be able to access your boards here. Isn't it?

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Hope this helps,

Fabio

kholod Alataar February 18, 2025

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Walter Buggenhout
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 18, 2025

Hi @kholod Alataar,

That message indicates that you are not logged in and - most likely - don't have a license in this Jira instance to access the product. Jira Software is a different product than JSM and requires a different license. As the message on the screen says, reach out to your company's Jira admin to let them give you the proper permissions to access. 

Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 18, 2025

This is a permission issue. It seems you have not access to JIRA Software anymore

kholod Alataar February 18, 2025

but I am the admin and I am the only one who has permission to control jira 

Fabio Racobaldo _Herzum_
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
February 18, 2025

Plese check the product access on https://admin.atlassian.com/ 

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