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what is the difference between application links and application tunnel

what is the difference between application links and application tunnel. Will application tunnel support non-atlassian self hosted applications?

1 answer

1 vote
Rilwan Ahmed Community Leader Dec 07, 2022

Hi @Rasajna Meka ,

Application links (sometimes called app links) allow you to set up links, share information, and provide access to certain resources or functionality across multiple Atlassian products. 

Application tunnel is used to connect Atlassian Cloud products with your server and Datacenter Atlassian instances. 
Example: To create a application link between Jira cloud and Confluence Server, first you need to install application tunnel in confluence server and then create the application link to jira cloud. 

Hi @Rilwan Ahmed ,

 

Thanks for the response. Can't we directly integrate Jira cloud with conflence server  using Application links without Tunnel?

 

Can I integrate self hosted  non -atlassian applications to Jira cloud using Tunnels?

Rilwan Ahmed Community Leader Dec 07, 2022

Hi @Rasajna Meka ,

1. Can't we directly integrate Jira cloud with conflence server  using Application links without Tunnel? 
-- Yes, you can but you need modifications in the network side to allow connections between Atlassian cloud jira. i.e. you need to allowlist Atlassian Cloud IPS and domains as mentioned in https://confluence.atlassian.com/enterprise/create-application-links-between-cloud-and-self-managed-products-1101925750.html

2. Can I integrate self hosted  non-atlassian applications to Jira cloud using Tunnels?
-- No. Atlassian tunnel needs to be installed in your confluence server or your self hosted Atlassian products only. 

The following products support application tunnels:

Cloud

  • Jira Work Management Cloud

  • Jira Software Cloud

  • Jira Service Management Cloud

  • Confluence Cloud

Data Center or Server

  • Jira Core / Software 8.8 or later

  • Jira Service Management 4.8 or later

  • Confluence 7.4 or later

  • Bitbucket 6.9 or later

You can  go through the link to know how to integrate Jira cloud with other applications: https://support.atlassian.com/jira-cloud-administration/docs/integrate-jira-cloud-with-other-products-and-apps/

 

Like Nic Brough -Adaptavist- likes this

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