I am creating a Java application that allows my customers to be redirected to my support portal to create and manage support requests. I want this redirection to be done automatically without needing to log in. I have created the customer account using an API and obtained the accountId. I have set up the application and successfully generated the JWT token, but every time I try to redirect to the support portal, I get a 401 unauthorized error.
https://myDomain.atlassian.net/servicedesk/customer/portal/1?jwt=generated_jwt_token