update custom field

Charlie June 13, 2022

We want to edit or update a custom field when issue linked is created.

I try this function or scheme but it always delete the previous values into the field.

what are we doing wrong please?

 

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1 comment

Max Foerster - K15t
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June 13, 2022

Hi @Charlie 

do I understand correctly, that you want to keep the old field value and add "Issue xyz is used..." to your custom field?

Best, Max

Curt Holley
Community Leader
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June 13, 2022

If so, what you need to do is, repopulate the Reused in field every time the rule runs. You can do this prefixing your current code with {{issue.customfield_10123}} where 10123 equals the "Reused in" field. You could use {{issue.Reused in}} but using the ID future proofs any name change. 
Put it at the top, start a new line and place your current content there. This way the field will build up with new entries with every rule run (on a given issue) rather than overwriting the current content with the new content.

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Max Foerster - K15t
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
June 13, 2022

@Charlie , give a try to @Curt Holley suggestion as it will be the easiest way to append text to a field and keep us posted if you need further assistance :)

Best, Max

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