transfering date from old account

[Yurii Smolianyk]

Hi!

My name is Yurii. I working in Glovo. 4 of April i was moved from outstaff position to Inhouse positinion. When I worked outstaff i used yurii.smolyanyk@providers.glovoapp.com email. Right now i dont have access to this email, and im using yurii.smolianyk@glovoapp.com. Is that possible to transfer all my boards from previous account&

[Nic Brough -Adaptavist- · Accepted solution]

Welcome to the Atlassian Community!

It sounds like you have two Atlassian accounts now, one with the old email, one with the new.

Atlassian may be able to merge them together, but I'm not sure they can if you can't get access to the old email.  Can you still log in with that account?

[Yurii Smolianyk]

Hi, i have no access to old account(

[Nic Brough -Adaptavist-]

You may well be stuck then.

You could try raising this at https://support.atlassian.com/contact , but I don't know if they'll be able to help.

Your admins may be able to edit the board and issue ownerships (reporter, assignee, etc) as well, but they won't be able to do everything (issue history etc)