text or translation correction in self portal in JSM

Martina Hurtečáková
Contributor
July 30, 2024

Hello, 

we are working on improvements in our self service portal but I´m struggling with following things. Could someone help me with it please?

1. when ticket is raised today, the message says "on" Today. The "on" is wrong, even in German translation what our customers are using. Would it be possible either to remove the "on" or just instead of "Today" put there today´s date. 

today.PNG

2. Our project default language is German but there is always an English help text when you enter anything in the search tab in the home page in self service. Where can I translate it?

translation needed.png

3.the button "Resolve this issue" is not properly translated into German. Can I as global Admin change it?

status.PNG

thank you.

1 answer

0 votes
Adolfo Casari
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 30, 2024

@Martina Hurtečáková  I suggest you to raise a support ticket to Atlassian for this.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events