Hi Team,
I wanted to set Request Participants through Emails.
Eg. If someone send an email to Jira with Email IDs in email body, Automation rule would fetch those email IDs and add them as Request Participants along with existing Request Participants.
I am able to fetch the email IDs from Email Body and save them in variable, but Automation Rule is failing to set the Request Participants field using this variable. In Audit log, it is saying Inactive user.
But I can set the same user as Request Participant manually.
Request your help to achieve this through automation rule.
