schedule client comment on my assigned jira issues

jeffrey pui January 30, 2025

Is there a way to schedule client facing comments/replies on my assigned jira issues? 

The use case here is that I do not want to save my comment right away. I want to type in my reply, and then schedule or delay when the comment is saved to the ticket for the client to see. 

Is this possible in Jira only for my assigned jira issues? 

Jira comment.jpg

2 answers

0 votes
Rob Mkrtchian _CAIAT_US_
Atlassian Partner
January 30, 2025

If you just want to make it feel more human-like, a new “delay” option was introduced, and you can create an automation where it submits the comment with up to 15 minutes delay. And if you don’t want to send a canned response, you can use Rovo to generate more human-like text for your comment… would this cover your case?

0 votes
Walter Buggenhout
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 30, 2025

Hi @jeffrey pui and welcome to the Community!

I'm afraid not. Definitely not out-of-the-box. There is always a possibility that this can be done through a marketplace app.

Hope this helps!

jeffrey pui January 30, 2025

Thanks Walter!

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