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raised as email requests are breaching first response even after the comments were put up

shivani shirguppi
shivani shirguppi
Contributor
June 13, 2023

few tickets raised as email requests are breaching first response even after the comments were put

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Brant Schroeder
Brant Schroeder
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September 25, 2023

@shivani shirguppi You can look at the SLA and see why it did not meet the criteria.  You should check there first to begin troubleshooting.

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Brant Schroeder
Brant Schroeder
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May 21, 2024

@shivani shirguppi were you able to figure out the issue?

 

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