Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

raised as email requests are breaching first response even after the comments were put up

shivani shirguppi June 13, 2023

few tickets raised as email requests are breaching first response even after the comments were put

1 answer

0 votes
Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 25, 2023

@shivani shirguppi You can look at the SLA and see why it did not meet the criteria.  You should check there first to begin troubleshooting.

Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 21, 2024

@shivani shirguppi were you able to figure out the issue?

 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events