"raise this request on behalf of" in jira showing sample / default users”

[Ganesh Gunukula]

While raising Service Request through jira customer portal, showing sample / default users at "raise this request on behalf of" field.

I can't see these users under "People" section in Project settings.

[Dan Breyen · Accepted solution]

@Ganesh Gunukula here's the Support article for removing those Demo users.  I needed to remove them before go live! 

How to remove DEMO customer accounts | Jira | Atlassian Documentation

[Mikael Sandberg]

Hi @Ganesh Gunukula,

Welcome to Atlassian Community!

Those users should be listed under Customers, or you can go to admin.atlassian.com > Products > Jira Service Management and from here you will see all your portal customers and you can either deactivate or delete them. 

[Ganesh Gunukula]

Thanks Mikael,