Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

"Work category" field is null.

中村 May 29, 2024

When I use Mail Handlers or use Automation in Jira Service Mangement to automatically create issues, their "work category" field is always empty.
This makes it difficult for me to find the created issue in categories such as incident,problem,and change in the sidebar. Can only be found in the View all issues section of Filters.
And when I tried to edit this field, I found it to be non editable.
What should I do to assign a value to the "work category" field so that these automatically created issues can be found in the sidebar category, just like the manually created values.


Please help me solve my problem, thanks.

0 answers

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
TAGS
AUG Leaders

Atlassian Community Events