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Jira Service Management
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"We couldn't connect to that issue" error

"We couldn't connect to that issue" error

All users are getting this error when trying to view issues in any project. We can see the names of tickets in queues and boards, but get this error when clicking the link. I've also tried to submit an atlassian support ticket, but am not sure if it's working... I'm getting a different error there!

2 answers

2 votes

It's loading for us again - anyone else?

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Me too!

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We are back!

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2 votes

We have the same error across all projects, all users. No update on the Atlassian Status page but no one in my org can open issues in Jira Cloud or JSM Cloud.

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Same here. None of us can access our projects.

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