Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

"Bug" form doesn't show up on the Help center page.

The "bug" form that was available previously, now doesn't show up. There are only "Feature" request form and "Service" request form. 

On entering the right credentials it says that the request type doesn't exist. Logging in doesn't help either - the "Bug" form doesn't show up.capture_20211222125551142.pngcapture_20211222125657355.png

2 answers

2 accepted

5 votes
Answer accepted
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Dec 22, 2021

Hi @Tuyana 

Looks like the request type is missing/deleted or it's not mapped to show on the portal.

Are you the project admin of that service desk project ? then you can check this by Navigating to project settings --> Request types.

Please check this link too troubleshoot this issue



Thank you for the prompt response.

2 votes
Answer accepted
Joseph Chung Yin
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Dec 22, 2021

@Tuyana -

Welcome to the community.  You will need to check to see if the "Bug" request type/form is configured in your JSM project.  Maybe it was hidden by the project admins.

If the "Bug" request type/form is setup (or un-hidden), then you will see it in the portal UI.

I agreed with what @Vishwas mentioned.

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Infrastructure Applications Team

Viasat Inc.

Got it. Thank you for the prompt response.

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events