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my agents can not add a link to confluence page

Coordinador Mesa Servicio
I'm New Here
I'm New Here
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January 21, 2021

hi,

i am testing to add a new link in the field confluence link in a new issue .

work well for me (owner of the project), but my agent dont see any page created in confluence. 

my agent can log in en confluence page, create new pages... 

what can i do?

thanks for you help.2021-01-21 08_49_21-Editor de imagen de Greenshot.png

thanks

2 answers

0 votes
Coordinador Mesa Servicio
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 21, 2021

hi, agents can navigate trough the confluence pages without problems.

 

2021-01-21 09_35_48-Manual Creacion de Organizaciones - General service desk - Confluence.png

0 votes
Jack Brickey
Community Champion
January 21, 2021

can the agent navigate to the specific space they are trying to link to? check the space/page access permissions.

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