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making at least any one field as mandatory between Service Line and Industry fields, both should not

shivani shirguppi January 7, 2024

making at least any one field as mandatory between Service Line and Industry fields, both should not be blank.

How can we do it in JSM Request form?

Both the fields should not be required.

 

 

1 answer

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Marc Koppelaar - Devoteam
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January 8, 2024

Hi @shivani shirguppi 

What is your current setup?

How do you want the form to work, what current field type are you using?

Can you please provide more information, this will help the members of the community, as this is not Atlassian Support, but a forum of Atlassian addicts who try to help other Atlassian product users.

shivani shirguppi January 9, 2024

Field type for both the fields are Dropdown field @Marc Koppelaar - Devoteam 

Both the fields should not be mandatory and both sould not be empty. Any one field should be filled while raising the request  

Marc Koppelaar - Devoteam
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January 9, 2024

Hi @shivani shirguppi 

What I would do is use an extra field in you form, as an example, use a radio button field with the options; Service Line and Industry

Then add 2 sections in you form and set for both sections a condition, based on the option selected in the radio button field.

See documentation on sections

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