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license expired

Omar Mohamed Fathi
Omar Mohamed Fathi
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February 1, 2023

Dear Teams, 

what happens to jira service management ( CLOUD ) data if the license expired and not renewed , 

will the users be able to login to the instance ? 

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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February 1, 2023

Yes, it will be made unusable.  It can usually be reactivated easily by re-subscribing within a few weeks, and Atlassian keep the data for a while longer (122 days minimum, which is harder to re-subscribe too, but can be done)

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Jira Service Desk
Jira Service Management
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

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