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jira user is not receiving notifications when creating issue on servicedesk project

Romeo A.
Romeo A.
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April 25, 2023

Hello All,

I create issue in jira using jira servicedesk project and then assing reporter when the ticket is created its not sending email jira user. This jira user is not created in jira servicedesk customer. Is is possible to enable they will still receive email even if they are not registered?

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