Our customers are getting the below error when they try to attach screenshots through the portal
"UNKOWN Server error (500)"
Hi Mark,
Thank you for the information.
We are happy that the issue was resolved.
If you have any other question, please let us know.
Regards,
Angélica
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Hi Mark,
Just for us to better understand and help you with this issue, can you please let us know what browser are your customers using?
Is it affecting all customers?
Can you please ask them to test using another browser?
Regards,
Angélica
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