Hi Guys
i've invited a team member to a team managed software project and gave him admin rights, i even made him to the lead of the project, but he can still not see the boards (dropdown) in the left navigation bar.
what else do i need to do?
Thanks and best,
Kevin
Hi Kevin,
Team-managed projects just have a single board. What boards are they trying to see?
Hi John,
thanks for supporting. Well what i mean with boards is timeline, board, list etc.
and this is what the other admin sees that i invited
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Is the other Admin able to click the Create button and see the project?
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yes he can see the project and is also able to create epics stories etc. in this project
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So as soon as he creates an issue - he gets the above screenshot for all of the issues on that project where he can't see the other functions?
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the above screenshot shows create new issue modal which appears when clicking on "create", by default the according project (which i'm referring to in my request) is selected.
- so he can create new issues
- he can see the list of existing issues & can edit them
x but he can not see any boards in the project navigation bar on the left side
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And he is the only one on the project that cannot see them? Has he tried a different browser? Or cleared his cache? Or tried with Incognito mode?
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no he's not the only one but the only admin. i've also invited other members but they don't see it either.
yes he tried in inkognito..
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You should open a support ticket with Atlassian to see what they say. Please post back here with the Resolution.
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Hi Kevin,
Ensure that the board's permissions are set correctly. Sometimes, boards may have specific permissions that restrict visibility to certain users
Ensure that the board is not a private board. Private boards are only visible to the creator unless shared explicitly.
Thanks,
Azaruddin
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Hi Azaruddin,
i did already, project access is open and permissions are standard..
i also tried to edit atlassian.net/secure/admin/roles/EditUserProjectRoles! but i can't add the project, is it because it is a team-managed one, do i need to migrate to a company-managed?
Best,
Kevin
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