i trying to convert a sub task to an incident

[Mahathi Kaareddy]

Hi,

Is there any way to convert a sub task to incident or an incident to subtask? If yes please help me with the solution.

Thanks

[Callum Carlile _Automation Consultants_]

Hi @Mahathi Kaareddy , welcome to the Atlassian Community!

Assuming that you have subtask issue types associated with your project, then this is possible:

• Click on the 3 dots at the top right of your issue, then either select Convert to Subtask or Convert to Issue, depending on what issue you are currently viewing
• You will need to then select the issue type for this conversion on the next page
  • When converting to a subtask, you will need to select the parent issue for which you would like this subtask to sit under
• After you have moved the subtask to a normal issue, you may then need to add a value for the Request Type field if you want to turn it into a service management request rather than just a regular issue.
• Note that when converting your issue to another issue type, if the fields associated with these issue types are different then some of the fields/data may be hidden from the screen

Hope this helps!

[Mahathi Kaareddy]

Hi @Callum Carlile _Automation Consultants_ 

Thank you so much for the answer but i am sorry that the actual question is there any way to convert a sub task to incident or an incident to subtask through JIRA Rest API? If yes please help me with the solution.

[Callum Carlile _Automation Consultants_]

Hi @Mahathi Kaareddy 

Unfortunately it is not possible to do this through the API - see this related feature request (I assume it's also not possible to convert a subtask to an issue through the Rest API, though I could not find a feature request for this).

There are actually some comments on that ticket though with some suggested workarounds so you could always give one of these a try, though keep in mind that these comments have not been added by members of Atlassian