Assuming that I'm using the cloud-hosted version of Service Desk, is the URL for accessing the system http or https?
Equally, for the customer portal, is it http or https? Is it different if I went down the on-premise route?
Hi @Alex Makepeace ,
if you're using Jira Service Desk cloud, you don't have a choice : it is HTTPS by default. Your portal URL will be like https://mycompany.atlassian.net/servicedesk
Of course, if you choose the self hosted version (it's called Server), then you can decide to use HTTPS or not.
Let me know if this helps,
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