Assuming that I'm using the cloud-hosted version of Service Desk, is the URL for accessing the system http or https?
Equally, for the customer portal, is it http or https? Is it different if I went down the on-premise route?
Hi @Alex Makepeace ,
if you're using Jira Service Desk cloud, you don't have a choice : it is HTTPS by default. Your portal URL will be like https://mycompany.atlassian.net/servicedesk
Of course, if you choose the self hosted version (it's called Server), then you can decide to use HTTPS or not.
Let me know if this helps,
We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan. &nb...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events