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Assuming that I'm using the cloud-hosted version of Service Desk, is the URL for accessing the system http or https?
Equally, for the customer portal, is it http or https? Is it different if I went down the on-premise route?
Hi @Alex Makepeace ,
if you're using Jira Service Desk cloud, you don't have a choice : it is HTTPS by default. Your portal URL will be like https://mycompany.atlassian.net/servicedesk
Of course, if you choose the self hosted version (it's called Server), then you can decide to use HTTPS or not.
Let me know if this helps,
--Alexis
We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan. &nb...
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