how to unclaim demo.cloudnowtech.com

[Sridhar T]

Hi, I want to unclaim the demo.cloudnowtech.com

please help

[Sridhar T]

I am not able to add demo.cloudnowtech.com for domain verfiication in the jira.

[Zoey Wang]

Hi @Sridhar T 

Please follow the steps below

Unclaim accounts

When you unclaim accounts, you no longer manage the accounts and we remove the accounts from your authentication policies. Even though these accounts are no longer managed, users still keep their product access.

To unclaim accounts:

1. Go to admin.atlassian.com. Select your organization if you have more than one.
2. This step is different depending on your user management experience:
   - Original: Select Directory > Domains.
   - Centralized: Select Settings > Domains.
3. Select Unclaim accounts for a domain.
4. Upload a CSV file with a single column of email accounts you want to unclaim.
   1. Add up to 10,000 email addresses in each CSV file.
   2. The file can't exceed 5MB.

When you unclaim accounts, we notify users on their profiles that your organization no longer manages their accounts.

[Pramodh M]

Hi @Sridhar T 

You or a person who has the org admin rights where the domain has been verified should be able to remove the domain.

https://support.atlassian.com/organization-administration/docs/remove-domains-and-products-from-your-organization/

Thanks,
Pramodh