how to skip peer reviw approvals from Change request WF

Kishor Mudhili February 23, 2024

I want to skip Peer review  change request. I tried with automation rules but not working.

I'm getting below error message

 

Capture1.PNGCapture11.PNGnote: same workflow I'm using for diff changes so I cannot modify the WF. I want to achieve via Automation

1 answer

0 votes
Marc Koppelaar
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 23, 2024

Hi @Kishor Mudhili 

What is the requirement that is set in the approval setting on the status in the workflow as this needs to be fulfilled.

Otherwise even an automation rule will fail.

 

Kishor Mudhili February 23, 2024

Hi @Marc Koppelaar 

if I applied Similer automation to Service requests it's working  with Transition activity .

what I suspect , in peer review  few fields are mandatory, So it's not working . Is it that case ?

Marc Koppelaar
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 23, 2024

Hi @Kishor Mudhili 

Yes, if your workflow requires information based on validators and/or conditions, this won't work.

Also if your approval requires a minimum of approvers within the approval step this needs to be true as well.

Kishor Mudhili February 23, 2024

@Marc Koppelaar  agreed

Like Marc Koppelaar likes this

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
PERMISSIONS LEVEL
Site Admin
TAGS
AUG Leaders

Atlassian Community Events