Ive setup my 1st jsm. And the default board has a list of issues with a status dropdown for each issue - rather than the classic canban type board of a column for each status and you drag and drop the issues across the columns as status change.
im sure im missing something simple - but i couldnt figure out how to change board from status dropdown to drag & drop canban - thanks for help
In JSM we have concept queues, the project doesn't have kanban board in it. And it doesn't make a point to have the kanban kind of board in support projects.
In case if you want to view the tickets in kanban board you have to create a Board. While creating the board select "Board for existing project" and in the project drop-down you can provide the JSM Project. KB on creating boards https://support.atlassian.com/jira-software-cloud/docs/create-a-board/
And this Kanban board will be a different entity which will not be listed in the JSM project options.
Hope this helps.
Open the macro browser and search for Agile Wallboard Gadget and select it. From here, you will need to authenticate through to Jira by clicking the Login & Approve dialog from the configure macro modal. Configure the kanban board of your choice and save your changes. You should now display the wallboard on the page.
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