Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,367,850
Community Members
 
Community Events
168
Community Groups

error notification after delete permission

Hi All,

I delete the permission for service desk to not able delete the issue and requestor attachment but this error notification keeps showing up, is it not possible to delete the permission? why does it say permission errors?

thanks.Capture.PNG

2 answers

1 accepted

1 vote
Answer accepted
Brant Schroeder Community Leader Sep 16, 2022

@mii-dewi You can remove the permissions but the permission error will show because those are permissions JSM expects the service desk team to have for the application to function as it was designed.

1 vote
Alex Koxaras Community Leader Sep 17, 2022

Hi @mii-dewi ,

Even if you have removed these permissions from the agents, your service desk will continue to work properly. You can  ignore ore the error and for that session that message will not appear. However next time you will login again, this notification will pop-up again. Jira expect agents to be able to delete issues and to delete all attachments.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
TAGS

Atlassian Community Events