Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

I cannot use the @ command to tag names of people in my organization. No name appears once I start typying letters after @.

screen shot 2023-09-20 085356.png

Also, I dont see emails from colleagues when entering an email to share a ticket as shown in the following picture. I have to type the whole email addresses manually.

screen shot 2023-09-20 085610.png

1 answer

1 accepted

0 votes
Answer accepted
Esteban Diaz
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Sep 20, 2023

Hi @Sylvain Bergeron-Hallas ,

 

In order to @ mention other users on Jira issues, you must have the Browse users and groups Global Permission. If you do not have this permission, when you type @ a list of users will not appear.

Take a look at this guide to fix it:

Troubleshoot: I can't @ mention (AKA "tag") other users on Jira issues 

I will be waiting for your comments. 😉

Cheers!


Esteban Diaz
https://www.linkedin.com/in/estebandiaz/ 

Hi ,

I clicked on the link.

I don’t see how to access System. Is it something that I need to have administators rights to be able to do?  The administrator would be someone from my employer?

Esteban Diaz
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Sep 20, 2023 • edited

Hi @Sylvain Bergeron-Hallas , 

Yes you will need Administrator rights to make that changes.

 

Cheers,

Esteban 

Thanks a lot Esteban. That did it.

Like Esteban Diaz likes this

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events