Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

creating multiple field dependencies

we are working to get other teams on to Jira Service Desk. One of the questions they asked is how extensively we can use dependent questions. I'm only aware of one level of dependency: 1 question where the first answer dictates the second.

 

Does anyone have info on the level of complexity Jira can handle for dependent fields?

 

Thanks in advance

2 answers

2 accepted

1 vote
Answer accepted

Hi, @Melody Baughman ! 

Yes, it is possible to create field's dependencies by using app Extension for Jira Service Desk.

Here you can read documentation to dynamic forms.

Thank you so much. I'll check this out and see if it fills our need.

0 votes
Answer accepted

@Melody Baughman Extension for Jira Service Desk can help with this, you can also use ProForma Forms for Jira (full disclosure I am the PM of ProForma). There is also a free  version of ProForma (Lite) which you can use with JSD and includes conditional logic.

If you want to explore what is possible immediately, have a look at the instant demo here (no login or email address required). Below is a short example of building conditional logic into an example Training Record form.

Regards,

Simon

Screen Recording 2020-10-04 at 06.38.49 am.gif

Thanks Simon! I'll check these out and see if they meet the needs of the team I'm working with.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Jira Service Management

Why upgrade to Jira Service Management Premium?

We often have questions from folks using Jira Service Management about the benefits to using Premium. Check out this video to learn how you can unlock even more value in our Premium plan.  &nb...

165 views 0 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you