Hello
i have created a new portal group category
this portal group is called "abc requests"
i just want to create an automation belonging to this portal group
i just want to receive notifications from teams when an issue is created in this portal group
how can I do this condition
You cannot use groups in automations. Instead you should add request types in the automation that belong to that group.
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Hello @Aykan Inal
Thank you for this question and I am honored that you ask for me :)
@Erki Tammik is right though, portal groups are not available within automations but can easily be replaced with the desired request types since those can only be part of a single portal group.
Is this the solution that you are looking for, or is there anything else that we might be able to help you with?
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Woops. I wanted to suggest solution, but posted it in the wrong reply.
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