checking attachments or customfield is not empty

Question

Good afternoon:

I need to do an automation, to check based on a radio button with two options, one to attach a file and the other to write in several text fields; How can I check if they have filled out one of the options?
I have created an automation, but even if I put an attachment it always tells me that I have to fill it out;

What I can do?
Thanks in advance.

David Alvarez Alvarez · Answer

hello, @Vijay Dadi ,

No, actually i choose another option with automation JQL Via and it is working  fine.

i will check it in a sort time with another case that i have to solve.

thank you so much!!

Vijay Dadi_b69v44 · Answer

@David Alvarez Alvarez

Did you happen to check this option?

Vijay Dadi_b69v44 · Answer

@David Alvarez Alvarez ,

One option you can do is you can put in a validation when the status is getting transitioned. You update the validations in the workflows. Hope this helps !