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can we add custom fields(our own required fields) in Jira Portal?

Geethu
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April 19, 2023

I want to design a project for service management with my own necessary fields. How can we do that?

 

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Valerie Knapp
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April 19, 2023

Hi @Geethu , welcome to the community and thanks for your question.

I have understood you want to add custom fields you created to the Jira Service Management portal for some of your projects.

You should be able to do this by adding the fields to the different request type forms like this -

image.png

You can even pre-populate some values so that you can sort of pre-classify different request types if you want.

Is this what you meant to ask? If so, I hope it helps. If not, please give us some feedback and either I or someone else will try to assist you.

Cheers

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