automation rules importing

[shivani shirguppi]

I have imported automation rules from one instance to another. now will those users who were part of automation get notified or get invitations to imported instance? how can i avoid this.

i don't want them to be in my instance

[John Funk]

Hi Shivani,

If they are not valid users in the new instance they should not receive the notices. But it also depends on how you created/implemented the rule. If used an email address instead of a user account, then yes, they will get the message. You would need to review each rule to see. 

[shivani shirguppi]

I have disabled the customer notifications and also diabled the automations still they get notified?

[John Funk]

Can you provide an example of a rule that you are not sure about? 

[Brian Trepto]

Hi @shivani shirguppi

can you please clarify what method you used to import the automation rule?

[shivani shirguppi]

imported the json file which i ecported it from the older instance