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automaticly change priority of tickets

lorain tachefini October 4, 2022

Is it possible to automaticly change the priority of a ticket when it hasnt been anwsered after a certain time?

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John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
October 4, 2022

Hi Lorain - Welcome to the Atlassian Community!

Yes, you should be able to do that with an automation rule. 

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