Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

agent availability

Naveen
Naveen
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Get involved
May 2, 2024

how to check the agent availability in JSM?

Comment
Watch
Like Be the first to like this
221 views

2 comments

Dirk Ronsmans
Dirk Ronsmans
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Become a leader
May 2, 2024

@Naveen ,

Can you define "availability"? Do you mean workload/work hours/... ? 

Like
Reply
erik lebel _PromptService_
erik lebel _PromptService_ May 2, 2024

hi Naveen, I normally wouldn't use this platform to promote a product I build, but Service Scheduler for JSM is designed to provide agent calendar times for service scheduling.

I'm not aware of a JSM build-in mechanism to do this though.

Like
Reply

Comment

Log in or Sign up to comment
Jira Service Desk
Jira Service Management
TAGS
AUG Leaders

Atlassian Community Events

    See all events