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Zoom for Jira Service desk - functionality not appearing

Rory Galvin
Rory Galvin Apr 19, 2023

Hi,

I just installed Zoom plugin for Service Desk.

The functionality to book a meeting does not appear anywhere in the issue UI.

Do this need to be added somewhere? 

I believe it should give you the option to book a meeting on ticket internally once the plugin is installed.

 

Thanks

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Joseph Chung Yin
Joseph Chung Yin
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Apr 19, 2023

@Rory Galvin -

Hi Rory:

Since it is a third party add-on to your env, you will need to contact the add-on vendor directly for technical support.  

Hope this helps.  Sorry.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

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