The Atlassian Community can help you and your team get more value out of Atlassian products and practices.
Hi all
My projects in JSM has cyrillic name ( example Учет склада )
If customer make action on portal - all customers and JSM agents got mail with cyrillic in field FROM - it's ok
But after resolve problem https://community.atlassian.com/t5/Jira-Service-Management/Different-FROM-in-some-kind-of-mail/qaq-p/2031327
I entered this cyrillic name (example = Учет склада <warehouse@domain.com>) in mail address in notification schema of my project and my messages began to look like on screen
This is screen of Outlook 2016
In GMail for Android field FROM has only "??????"
But in Thunderbird looks right - Учет склада
It's problem Outlook and GMail or JSM ?
Version 4.20.7
Can anybody put cyrrilic symbols in notify schema email for tests? May be china symbols or other non one-byte codepages?
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.
The 2020 acquisition of Mindville added powerful asset and configuration management capabilities to Jira Service Management in the form of Insight. Following the completion of that integration, custo...
Connect with like-minded Atlassian users at free events near you!
Find an eventConnect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.
Host an eventYou're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.